Top 25 CSR KPIs of 2011-2012

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Today, organizations throughout the world face an unusual level of scrutiny and rising expectations form their stakeholders regarding the way in which business is conducted. Therefore, corporate social responsibility is recognized as a key aspect of best business practice, which is on the corporate agenda of the top managers.

The Top 25 CSR KPIs of 2011 - 2012 report contains a thorough analysis on the most popular CSR KPIs in 2011-2012, selected by the number of views they received from the smartKPIs.com community.

About CSR as an Industry

CSR is recognized as a key aspect of best business practice, which is on the corporate agenda of the top managers. It has a strategic importance, which withdraws from its pervasiveness (as it has an impact on the activities of a business organization, from operations to marketing and sales, from communication and external relations to HR management and from strategy to audit) and from the relevant impacts on a firm competitiveness and market value.

CSR sub-categories on smartKPIs.com are:

  • Community Involvement
  • CSR Initiatives
  • Employee Care
  • Environmental Care
  • CSR Recognition.

Highlights from the report

Top 25 CSR KPIs of 2011-2012 offers an overview of the most popular KPIs for CSR as an industry, by combining input from the smartKPIs.com community with research and analysis from the editorial team. Some of the main sections are:

  • "KPIs ... Naturally", an article that sets the context through a discussion on what is old and what is new in the use of KPIs;
  • An introduction to the custom KPI documentation form developed by the smartKPIs.com research team for documenting KPIs (with over 30 fields of data, making this the most thorough KPI documentation template in use today);
  • A list with the names of the Top 25 CSR KPI examples in 2011-2012 on smartKPIs.com;
  • Among the most popular 25 KPI examples for CSR in 2011-2012, top 3 is made of:
    • # Sponsorship projects
    • # Corporate satisfaction index
    • # Hours of Organizational Health and Safety (OH&S) training conducted
  • A detailed description of each KPI listed in the report, as documented in smartKPIs Premium (the premium content section of smartKPIs.com);
  • Comprehensive insights on Key Performance Indicators (KPIs) as performance measurement tools and a glossary explaining the most popular terms characterizing KPIs.

Offers valuable insight into the top 25 KPIs of 2011-2012 which are essential for assessing and optimizing your performance in the CSR sector.

The top five KPIs are:

# Sponsorship projects

# Community satisfaction index

# Hours of Organizational Health and Safety (OH&S) training conducted

# Hours volunteered by employees

% Unbleached paper use ratio

  • Category: Research reports
  • Product ID: sK0128081
  • Publication date: November 1, 2012
  • File format: PDF
  • Download size: 9.93 MB
  • Pages: 76

Table of contents

  • Executive Summary
  • About Key Performance Indicators (KPIs)
  • KPIs ... Naturally
  • smartKPIs.com Community Profile
  • 2011-2012 smartKPIs.com Functional Areas Taxonomy
  • 2011-2012 smartKPIs.com Industries Taxonomy
  • KPI Documentation form Explained
  • CSR as an Industry
  • Top 25 CSR KPIs of 2011-2012 List
  • Appendix A: Related Reports
  • Appendix B: Training courses
  • Appendix C: Advisory services
  • Appendix D: Technology solutions
  • Appendix E: Glossary of terms

"The content was clear, concise and to the point. Successfully organized and easy to understand."
Organizational Development, Zeler & Company, Greece

"The content was satisfactory and up to mark."
Supervisor, Planning & Efficiency, Power and Water Utility Company for Jubail and Yanbu, Saudi Arabia

"The material was very useful and it helped me to better understand KPIs aspects: how to be created, applied, used by pushing the team forward for their maximum performance."
Raw Materials Sales Manager, Arabian Agricultural Services Company, Saudi Arabia

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